Quarantine ???
Moderator: Wiz Feinberg
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Jody Carver
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Quarantine ???
I received an e mail from an undisclosed source,there was no attachement to open. However this has been placed in my quarantine
file. I called Norton and they couldnt help and said it was no problem,the problem was they charged me $69.00 to tell me "no problem".
I have identified the bug but I am a unable
to remove it,,any suggestions?? keep it simple Im computer illiterate. It is still in my quarantine file.
I am waiting for a reply from Joey The Ace regarding this issue..any other idea's would be appreciated.
Thank you.
file. I called Norton and they couldnt help and said it was no problem,the problem was they charged me $69.00 to tell me "no problem".
I have identified the bug but I am a unable
to remove it,,any suggestions?? keep it simple Im computer illiterate. It is still in my quarantine file.
I am waiting for a reply from Joey The Ace regarding this issue..any other idea's would be appreciated.
Thank you.
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Jim Smith
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Mark Ardito
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Jody,
Hey buddy! We don't see you down on this part of the forum too much...
Anyway, from what I can gather from this thread, Norton Anti-Virus is configured to scan your emails before it delivers them to your inbox (This is great!) Now, it probably found an email with a virus attached to it. It deleted the "attached" virus and put the message in your "quarantined" folder. You did the right thing by just deleting it. Most people send virus's and they never know it. The virus will "hi-jack" your Outlook or Outlook Express and just send emails that you will never know about.
Good thing you have the Anti-Virus installed!
Thanks,
Mark
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Sho~Bud Pro I, Fender D-8 (C6&E13) http://www.darkmagneto.com
Hey buddy! We don't see you down on this part of the forum too much...
Anyway, from what I can gather from this thread, Norton Anti-Virus is configured to scan your emails before it delivers them to your inbox (This is great!) Now, it probably found an email with a virus attached to it. It deleted the "attached" virus and put the message in your "quarantined" folder. You did the right thing by just deleting it. Most people send virus's and they never know it. The virus will "hi-jack" your Outlook or Outlook Express and just send emails that you will never know about.
Good thing you have the Anti-Virus installed!
Thanks,
Mark
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Sho~Bud Pro I, Fender D-8 (C6&E13) http://www.darkmagneto.com