Wordpad Not Working

Chip Fossa · Post by **Chip Fossa** » 26 Nov 2009 6:08 pm

Sent some Wordpad files from 'saved' to W7 and it doesn't work.

Isn't WP integral to MS?

Went online to check this problem, and got a host of unbelievable solutions, such as REFORMATTING!!!

Here's a pic of the problem:

Please help, friends.

Jack Stoner · Post by **Jack Stoner** » 27 Nov 2009 3:03 am

What happens if you just open wordpad - not try to open wordpad from a file?

I just looked at the Wordpad in Win 7 and mine looks a lot different than older versions.

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 4:40 am

Jack,

I just went to START and there was WordPad; and I clicked it, and the same "not working" flag popped up again.

Here it is:

Jack Stoner · Post by **Jack Stoner** » 27 Nov 2009 4:55 am

Click on the View Problem Details and see what it says.

Mitch Drumm · Post by **Mitch Drumm** » 27 Nov 2009 5:10 am

Chip:

This is a classic case for system restore.

You could have any number of things wrong, which could be difficult to troubleshoot.

Think back to when you know Wordpad worked OK.

Do a system restore to a day or two before that point.

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 5:17 am

OK,

Quickly, in the mean time I went back to Google and one site said do a search for "write.exe".
I used Search Everything and 'write.exe was the only entry to pop up.

The writer of the web response said that there should be only one entry, and it should be located in
(C)WINDOWS\System32.

My search showed 'write.exe' here:
(C)WINDOWS\winsxs\x86_microsoft-windows-writein_31bf...

Do you need to see furthur on down in the Details?

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 8:22 am

Mitch,

This is the first time (actually, Wednesday 11/25/09)
that I went to open files with WordPad (my friends' archive list of CDs I made for them) from all the saved stuff on(D)drive.

I would think I'd have to go to a restore point close to when we installed W7.

Notepad opens the files, but the script isn't that easy to read (everything is kind of jumbled-up).

Mitch Drumm · Post by **Mitch Drumm** » 27 Nov 2009 9:04 am

Chip:

Here are my ideas:

go to accessories and right click "command prompt" and choose run as administrator. When the command prompt opens, enter this command (there is a space after sfc):

sfc /scannow

Hit enter key.

It will check for bad system files and might correct something. It might take 5 minutes to run.

Try wordpad again. If it fails, look at your restore points. Be sure to check the box that says "show more restore points". Pick out one a day or 2 before you noticed the trouble. If Wordpad doesn't work after using that restore point, try another one from a few days earlier.

Be aware that any programs you have installed AFTER that restore point date will likely be uninstalled after using system restore.

You could of course go back to the day we installed Windows. The only drawback would be that the programs you have installed would have to be reinstalled and you would have to re-do any configuration you have done--colors, wallpaper, etc.

If system restore fails, you may need to do a "system repair" using your Windows 7 disc. I have no experience with it. I'd suggest the Windows 7 forums unless someone here has considerable experience with it. Probably use the "performance and maintenance" section at Windows 7.

http://tinyurl.com/ykvypom

Above link is search result for "system repair" at Microsoft.com. It should tell you how to do a "system repair" using the Win 7 disc. I do know that it isn't difficult.

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 10:42 am

Thanks Mitch,

I ran Scannow and it came back clean and WordPad still is conked-out.

I'm gonna go on the W7Forums and see what I can find.

I dread a long-ago restore point.

Mitch Drumm · Post by **Mitch Drumm** » 27 Nov 2009 10:51 am

Chip;

You should probably do a post there, with a title something like "Wordpad will not run".

Give a 5 or 6 sentence description and mention what you have already tried and your aversion to system restore.

Earnest Bovine · Post by **Earnest Bovine** » 27 Nov 2009 10:52 am

Chip
Did any other programs stop working?
Does wordpad run OK in safe mode?

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 11:20 am

EB,

I haven't tried it in Safemode, but some websites on this problem said that it worked in Safemode. And "other programs not working"? So far, NO (that I'm aware of).

Mitch,

I already posted in the GENERAL section on W7Forums and explained the problem just as you suggested; even included the same DETAILS pic, too, that I posted here.

Jack Stoner · Post by **Jack Stoner** » 27 Nov 2009 11:45 am

HERE is the Win 7 Repair procedure from the Win 7 forum. It looks fairly detailed.

There doesn't seem to be any other way of reinstalling the wordpad that I can find.

But, if the wordpad is corrupted, I suspect there are other items that are too.

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 12:25 pm

Thanks Jack,

Whatever happened to MSWord? I used to use that all the time.

Is there some other kind of word processor you can download (maybe free?) off the internet?

I'd just as soon leave WP alone for the time being, as I got a lot of stuff to do, and I don't want to bog myself down with having to reinstall things after a restore point switchback; I'm still re-installing stuff (slowly) since changing to W7.

I've run all kinds of scans lately with Trend Micro, Malwarebytes, Windows Troubleshooting (via Control Panel), and just today Scannow. All scans say nothing is wrong. Well, nothing wrong, maybe, but they didn't pick up WordPad.

Is it possible to uninstall WP and then re-install it from a Windows Update or some MS site? Or just simply dump it on the one I got?

I'll have a look at that Win 7 Repair.

Jack Stoner · Post by **Jack Stoner** » 27 Nov 2009 12:37 pm

The people on the Win 7 forum have all nailed it to a Kodak printer file. If you have a Kodak printer (or all in one) that looks like what is causing the WordPad to crash. The "fault module" EKU..... is a Kodak dll.

MS Word is a separate application and not part of the Operating System - it's part of MS Office suite of programs and also came with some versions of MS Worksuite. It will cost you $$ to get MS Word. However, you can download and install the free "Open Office" suite of programs that are equivalent to and compatible with MS Office. Many use the Open Office suite of programs rather then spend $$ for MS Office. www.openoffice.org

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 12:37 pm

Actually, come to think of it, I went to change the alert sound for mail arrival in MailWasher in SOUNDS, and under the MW heading was "mail" and it had the yellow triangle with an exclamation mark in it. When I clicked on TEST (for the sound), no sound could be heard.
But the reason I went in to change the sound was because I heard a common old Windows sound, like a 'boink', and realized that I'm being alerted about something, somewhere. So I immediately opened MW, and sure enough, there was a new email.
I didn't care for that sound, cuz I hear it all the time at other times. That's when I went in to change it.

But MW is still sounding a 'mail arrival sound'. So why the yellow triangle? I haven't a clue.

Mitch Drumm · Post by **Mitch Drumm** » 27 Nov 2009 12:46 pm

Chip:

As Jack states, your problem has been IDed on the Win 7 forum.

There is a Windows 7 driver, dated September 2009, for your printer, available at Kodak.

It may or may not fix the Wordpad issue, but it wouldn't take 10 minutes to find out. You should have the Win 7 driver on general principles anyway. Do you know yet if your printer works?

Open Office is out there and it includes a spreadsheet like Excel. But, if you have no use for a spreadsheet, Wordpad is the path of least resistance for you.

Wordpad is part of Windows and can't be uninstalled as far as I know. If you did a system repair, it would reinstall it, but there is no reason at all to believe at this point that Wordpad is defective in any way.

You apparently have a Kodak issue.

Wiz Feinberg · Post by **Wiz Feinberg** » 27 Nov 2009 12:50 pm

Chip Fossa wrote:Actually, come to think of it, I went to change the alert sound for mail arrival in MailWasher in SOUNDS, and under the MW heading was "mail" and it had the yellow triangle with an exclamation mark in it. When I clicked on TEST (for the sound), no sound could be heard.

What has this got to do with Wordpad not opening?

Sounds for events should be a separate topic, as they will have a different type of investigation and solution.

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 2:02 pm

Sorry Wiz,

I was responding to EB's question about if other programs weren't running right. That's all. It just hit me. I wasn't trying to slip 'a fast one' in there.

Jack hit BINGO, it looks like. I do have a Kodak printer (AiO 5100). And they have come knocking asking if I want to update. I haven't. In the past, Kodak updates were all for the Easy Share side of the program, which I'm not that ga-ga about. And the downloads took forever.

I'll go out and get that Kodak update, and then we'll see. The printer has been working OK, as far as I can tell.

Thanks Mitch & Jack for those other word processor links; and you too, Wizardman, for keeping me in line.

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 2:05 pm

Boy, that is odd. How could a printer have an adverse affect on a word processor program? Probably a bit involved to explain it. But weird, anyway.

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 2:41 pm

I just dwnld Kodak W7 update; installed; and now Kodak isn't responding.

So I'm gonna uninstall it and start all over.

I got more things going on with this W7. It runs good; but now I'm entering... "The Dark Side".

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 2:56 pm

Update: Kodak AiO 5100 printer has been uninstalled, for now, and WordPad is up and running.

Now? To put Kodak back together without any problems.

Chip Fossa · Post by **Chip Fossa** » 27 Nov 2009 3:57 pm

Kodak updates/drivers just aren't working.

The install begins and moves along (slowly, as always) and about 3/4 of the way on the countdown bar - STALL.

When I check things out in Task Manager, it says that Kodak is RUNNING, as opposed to 'not responding'.

Well something is definitely not running. More like crawling.

Anyway, I cancelled the install, and I'm just gonna wait for something better to happen. I cannot continue with the Kodak install, now, without 1st doing an upgrade download, and this is where the $%^&* hits the fan.

A lot of people in webworld, on this issue, all say that even with a final install, not everything is as it should be. The present Kodak drivers for Win7 upgrade just don't work.

At least not for me.

Mitch Drumm · Post by **Mitch Drumm** » 27 Nov 2009 4:39 pm

Chip;

Go back to Win 7 forums and pursue your thread.

Jack Stoner · Post by **Jack Stoner** » 28 Nov 2009 3:20 am

Install the Kodak Vista drivers in the Vista compatibility mode if the Win 7 drivers are not working right.

However, with all the problems you seem to have it sounds like the OS is already corrupted. To be blunt, I don't know what all you've installed, not installed, but with a clean new install you should not be having the problems you are having.

When you do a new OS install, you get the BASIC PC and drivers working BEFORE you go on to anything else. Then it's one thing at a time, verify that everything is still working and then go to something else. That way if a problem develops it's most likely the last thing that was installed. If you just start installing things and not checking it out you are totally lost as to what is wrong and the only real way to fix it is to start over by reformatting the hard drive and doing a new clean install. At this point with apparently several problems it looks like it's time to start over and do an "orderly" install this time.

This is not a "tactful way" of telling you it's screwed up and probably what you don't want to hear but if you took the PC to a (qualified) tech that is probably what they would tell you or do.