Need help

jolynyk · Post by **jolynyk** » 14 Oct 2009 6:50 pm

I use Yahoo mail, & today I started getting the following message. What happened, & how do I get rid of it??
thanks for any help..

Danger: AVG Search-Shield has detected active threats on this page and has blocked access for your protection.
The page you are trying to access has been identified as a known exploit, phishing, or social engineering web site and therefore has been blocked for your safety. Without protection, such as that in the AVG Security Toolbar and AVG, your computer is at risk of being compromised, corrupted or having your identity stolen. Please follow one of the suggestions below to continue.

IP Address: 98.137.50.24

For additional information click here.

Suggestions:

Mitch Drumm · Post by **Mitch Drumm** » 14 Oct 2009 7:25 pm

I am guessing you are using AVG Free antivirus.

The standard installation of that program also installs AVG Search-Shield.

A brief bit of googling says that Search-Shield is annoying and not particularly accurate or useful.

You can get rid of it by re-installing AVG Free, choosing a custom instllation (not standard) and then unchecking AVG Search-Shield at the next screen.

jolynyk · Post by **jolynyk** » 14 Oct 2009 7:35 pm

Thanks very much. Yes I've been using AVG Free 8.5 for quite awhile now, & it only started doing this today, & very annoying.. Will reinstall AVG again. DO I have to go to Add/Remove programs & remove my present AVG??

Mitch Drumm · Post by **Mitch Drumm** » 14 Oct 2009 7:46 pm

I doubt if you have to formally uninstall, but it couldn't hurt to uninstall, reboot, and reinstall.

jolynyk · Post by **jolynyk** » 14 Oct 2009 8:01 pm

OK thanks, will do..Downloading it now..

jolynyk · Post by **jolynyk** » 14 Oct 2009 9:01 pm

It's done, uninstalled, rebooted, did a Custom install, unchecked search shield, & everything working well..
Thanks very much.
John