Laptop problem

The machines we love to hate

Moderator: Wiz Feinberg

winston
Posts: 1493
Joined: 4 Aug 1998 11:00 pm
Location: Frankfort, Kentucky 40601
State/Province: Kentucky
Country: United States

Laptop problem

Post by winston »

A friend brought over a HP Pavilion DV5000 laptop today with big problems. I was told he crashed XP and only had a VISTA disk so he installed it thinking he would be able to recover his goodies. This did not happen. He used Vista until the 30 day trial period was over and the machine started acting up. He then found an XP disk and the trouble began. Now when booting, this message comes up
SMART Failure Predicted on Hard Disk 2: ST96812AS (SI). WARNING: Immediately backup your data and replace your hard disk drive. A failure may be imminent. Press F1 to continue. After pressing F1 then NTLDR IS MISSING.
I bought a new hard drive, installed it, put in an XP disk to boot with. When the screen came to setup windows press enter the screen says there is no hard drive. I used a hard drive install disk to partition to NTFS and it still says there is no hard disk.
So I thought clear CMOS so I took out the battery. Then I restored defaults in BIOS. Still have the same problem. HELP HELP HELP. thanks Winston May
User avatar
Jack Stoner
Posts: 22147
Joined: 3 Dec 1999 1:01 am
Location: Kansas City, MO
State/Province: Kansas
Country: United States

Post by Jack Stoner »

Is the drive detected in the BIOS? If BIOS is not detecting it obviously you won't get very far. If it's a PATA/IDE drive make sure the device addressing is set correctly. Most use Cable Select rather than Master or Slave.
winston
Posts: 1493
Joined: 4 Aug 1998 11:00 pm
Location: Frankfort, Kentucky 40601
State/Province: Kentucky
Country: United States

Post by winston »

Jack
This hard drive has no jumpers. This is a laptop with no ribbon connectors only a stationary one. It does not show up in the BIOS but the hard drive install cd found it, partitioned it and formatted it. thanks winston
User avatar
Jack Stoner
Posts: 22147
Joined: 3 Dec 1999 1:01 am
Location: Kansas City, MO
State/Province: Kansas
Country: United States

Post by Jack Stoner »

Check the utility CD for the hard drive and see if there is an option to "initialize" the drive. Even tho it's formatted it still needs to be initialized. Probably why the BIOS is not seeing it.
winston
Posts: 1493
Joined: 4 Aug 1998 11:00 pm
Location: Frankfort, Kentucky 40601
State/Province: Kentucky
Country: United States

Post by winston »

Jack
I see no place to nitialize the drive. I had something similar happen to a Dell before. It had xp, someone installed 98 on top then xp. The factory tech told me to clear the nvram and it fixed it. Is there a possibiliy that Vista did something and now I cannot go back to XP?? thanks Winston
User avatar
Jack Stoner
Posts: 22147
Joined: 3 Dec 1999 1:01 am
Location: Kansas City, MO
State/Province: Kansas
Country: United States

Post by Jack Stoner »

I don't think Vista did anything to the BIOS (NVRAM). I don't know if non-Dell's have the NVRAM clearing procedure. I'm not up on Laptops at all (I have to start as I have a new Acer laptop being delivered Monday).

There were some issues with the hard drives if going from Vista to XP but since this is a new drive there shouldn't be any of those problems.

Here is the link to the HP support site for one of those model laptops. See if there is anything there. Click Here
User avatar
Jack Stoner
Posts: 22147
Joined: 3 Dec 1999 1:01 am
Location: Kansas City, MO
State/Province: Kansas
Country: United States

Post by Jack Stoner »

Is that an SATA hard drive? If it is, I found this comment on the Dell forum in reference to installing XP on a SATA drive.

"You'll need to produce an XP CD with the SATA drivers on it in order to install. XP won't have the support for the AHCI SATA mode on the disc"

And a reference to this site on slipstreaming the disc. HERE
winston
Posts: 1493
Joined: 4 Aug 1998 11:00 pm
Location: Frankfort, Kentucky 40601
State/Province: Kentucky
Country: United States

Post by winston »

Jack
Thank you for turning me onto slipstreaming. I fixed the laptop with your suggestions. thanks again, winston may