Can anyone throw any light on my problem of internet connection failure?
It will suddenly lose its connectivity at random, sometimes after a few minutes online, sometimes after an hour or so.
Turning the router (BT Voyager 210 ADSL) off then on again doesn't help, nor does rebooting the computer.
I sometimes have to wait an hour or two before I can go online again
Any ideas ??
Internet connection keeps failing
Moderator: Wiz Feinberg
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richard burton
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Dave Boothroyd
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My guess would be that it is your ISP having capacity problems.
Too many people online so they turn yours off.
I used to be on Freeserve, (which became Orange), and my connection used to drop out regularly at exactly four in the afternoon, and come back on at eleven at night.
They denied doing it, and BT swore it was nothing to do with them, but the problem vanished when I switched to BT broadband.
Six months later, Orange sent me a letter saying they had disconnected my broadband service because I had not paid the Direct debit, despite that I had gone through the migration process with them.
The scary thing is that they are not the worst!
Cheers
Dave
Too many people online so they turn yours off.
I used to be on Freeserve, (which became Orange), and my connection used to drop out regularly at exactly four in the afternoon, and come back on at eleven at night.
They denied doing it, and BT swore it was nothing to do with them, but the problem vanished when I switched to BT broadband.
Six months later, Orange sent me a letter saying they had disconnected my broadband service because I had not paid the Direct debit, despite that I had gone through the migration process with them.
The scary thing is that they are not the worst!
Cheers
Dave
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Cal Sharp
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Router firmware update
Richard, I just had the same problem with one computer on my home network, an updating the router's firmware seems to have solved the problem. You do that online at the BT Voyager website.
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Jim Peters
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From the technical end, always remove all of the in between additional items first, get your connection down to the Modem and the PC. Basics.
If you have a 2nd PC or laptop, swap it with the first..
Always get the system down to the lowest common denominator. Add components from there.
A few years back we had a Nagging Internet connection issue here at home. It would drop out then be ok , then drop out..this went on for months and it was after they moved the main feed box.
The cable folks kept telling me it was my stuff, the signal was fine, they even gave me a new modem to try, nothing fixed it. I knew it had nothing do do with anything in the house. they insisted it did.
Finally I got a guy who listened to my entire story, I gave him some history of the cable line to the house. He went out to the feed location, dug up the cable and found someone had spliced the line feeding to the house at the source box location. The splice was laying in wet soil. It was totally corroded. He ran a new single piece line from the feed box to the house.
I remember hearing him say..in a rather loud voice..when he found the splice...
An F'n splice..What the F "...
problem solved.
He called back to the cable dispatcher and read him the riot act about our account. I ended up getting two or three months at no cost for the situation.
He told me that if you want to guarantee that a customer will have trouble with a connection, put a splice in the line feeding the house then bury it!
He was a Senior tech with his own big truck, he told me that he spent all his time fixing issues like mine.
If you have a 2nd PC or laptop, swap it with the first..
Always get the system down to the lowest common denominator. Add components from there.
A few years back we had a Nagging Internet connection issue here at home. It would drop out then be ok , then drop out..this went on for months and it was after they moved the main feed box.
The cable folks kept telling me it was my stuff, the signal was fine, they even gave me a new modem to try, nothing fixed it. I knew it had nothing do do with anything in the house. they insisted it did.
Finally I got a guy who listened to my entire story, I gave him some history of the cable line to the house. He went out to the feed location, dug up the cable and found someone had spliced the line feeding to the house at the source box location. The splice was laying in wet soil. It was totally corroded. He ran a new single piece line from the feed box to the house.
I remember hearing him say..in a rather loud voice..when he found the splice...
An F'n splice..What the F "...
problem solved.
He called back to the cable dispatcher and read him the riot act about our account. I ended up getting two or three months at no cost for the situation.
He told me that if you want to guarantee that a customer will have trouble with a connection, put a splice in the line feeding the house then bury it!
He was a Senior tech with his own big truck, he told me that he spent all his time fixing issues like mine.