BIAB: Need Error Message help

Jim Cohen · Post by **Jim Cohen** » 7 Jul 2007 10:01 am

Lately when I go to print a BIAB chart, I get a message box that says:

"Access violation at address 0040249E in module 'Bbw.exe'. Write of address at 7C55D6BC at: 0040249E"

Can't print. Anybody know what to do?

Ken Lang · Post by **Ken Lang** » 7 Jul 2007 5:49 pm

Don't know to help your problem, but as a last resort You can push print screen and bring it into a a program like paint. I'm sure you know that already, but just a reminder, until you get the real problem fixed.

I had a problem with BIAB 2007 and ended up removing it, loading BIAB 10, then the 2006 upgrade and finally the 2007 upgrade. Time consuming, but it did the job.

Will Holtz · Post by **Will Holtz** » 7 Jul 2007 5:55 pm

I'd try uninstalling BIAB and your printer driver and then re-installing both of them. Not a quick and pretty fix, but there is a good chance of it working.

Tom Diemer · Post by **Tom Diemer** » 7 Jul 2007 6:50 pm

Jim, do you have an Nvidia or ATI video adapter?

Microsoft has a known issue with OpenGL applications or drivers causing access violation errors. You might check your opengl file as outlined in this document, and if it isn't as listed, try the patch from Microsoft.

http://support.microsoft.com/kb/312505

If this isn't your problem, try opening control panel / administration tools / event viewer, look in application and system, see if you can find the exact error and post back.

Jim Cohen · Post by **Jim Cohen** » 7 Jul 2007 7:30 pm

Thanks guys. I may have to just try the re-install. Tom, the link you provided is apparently just for XP machines and I'm (still) running Win2000. I don't think I have either Nvidia or ATI.

I might just limp along for awhile longer without printing too since my new computer will arrive in about a week and I'll have to reinstall BIAB on that (XP) machine then anyway.

Thanks, though...